Our Policy is simple and summarized in a few line below:
- Ordered products will be processed & dispatched within 1-2 business days of payment receipt. In most cases it will be shipped same business day as order receipt.
- We will ship within India. If you have an order and want shipping outside India, please drop an email to email@example.com
- Orders shipping from outside India will take approximately 2 to 3 weeks to deliver within India (including Customs clearance time).
- ShopHealthy.in is a marketplace for BRANDS / MANUFACTURERS to reach customers directly. Since there is no middleman you can get the best price and free shipping in most cases.
- Some of the manufacturers charge a shipping fee for their products due to weight / liquid handling etc. You will see the total shipping and handling fee on the CHECKOUT page.
If a customer has 3 products in her cart
Product ABC from Brand A
Product XYZ from Brand B
Product RMZ from Brand C
and Brand A charges Rs 30, brand B charge Rs 40 and brand C charges Rs 0 as shipping and handling fees then
The total shipping and handling fee will be Rs 70 ( 30 + 40 + 0) for this example
- Depending on the brands in your order, the products may be shipped from multiple locations and a single order could arrive in multiple packages. We will send you tracking details for all packages in your order.
- Delivery can take from 2-8 business days (excluding Sundays and public holidays) depending on your location. However, most orders are delivered within 2-5 business days nationally and typically 3 days for the metros.
- We use Fedex, DTDC, Professional, India Post etc for shipping. Sometimes delays happen in delivery due to the couriers. In such cases we follow up with them and ensure delivery.
- Products that offer COD (Cash on Delivery) service have an attribute "COD: Yes" on the product details page. There may be a separate fee for COD which can be seen on CHECKOUT page. Not all products offer COD and not all shipping locations will be covered by COD.
- Minimum of Rs 300 worth products should be ordered from Seller / Brand to avail COD if it is available.
- For any queries please email firstname.lastname@example.org or call +919035000894