We Are Hiring

When you work with us, you work with a team who values sincerity, attitude over aptitude and offers a unique fast paced start-up atmosphere which exposes you learn various aspects of an eCommerce business, wear multiple hats and also enjoy a flexible & diverse environment to work. We are sure you will be a valued addition to our team and grow & learn with us!

We are growing and hence hiring multiple remote positions. To join our team, please send us your resume and any other applicable information to [email protected]

Do not forget to mention the position you are applying for! 

Job Descriptions

Your roles & responsibilities will include (but not limited) the following:

• Managing seller support over phone, whatsapp and email – inbound as well as outbound
• Products reviewing and product listing as per company SOPs
• Onboarding new sellers and doctors on our portal
• Performing daily operational activities such as managing Unshipped Orders, Seller Queries, Product Approval Queues in the system
• Reach out to sellers to onboard them on our portal and enable them to sell their products 
• Liason with customer support & marketing teams for daily seller realted operational tasks 
• Other tasks / duties as required by your position (as per guidance from your manager)

Candidate Profile:

•  Ideal candidate should be proficient in spoken English & Hindi and have good written English skills
•  Any prior experience in eCommerce industry is a huge plus
• Candidate should have a laptop with good internet connection to work remotely
• This is a WFH opportunity but candidate location in Bangalore is preferred for occasional team meetings. Timings Mon to Sat 10am - 7pm

2. Customer Support Executive 

Looking for candidates who are cool headed and organized in their working style to keep our clients happy with their shopping experience on ShopHealthy.in.

Your roles & responsibilities will include (but not limited) the following:

• Managing customer support over chat, phone and email – inbound as well as outbound
• Outbound calling to customers as needed - such as - COD order confirmations, Abandoned Carts, etc. 
• Other tasks / duties as required by your position (as per guidance from your team lead / manager)

Candidate Profile:

• Ideal candidate should be proficient in spoken English & Hindi and have good written English skills
• Prior experience in customer support or operations in an eCommerce company is a huge plus
• Candidate should have a laptop with good internet connection to work remotely
• This is a WFH opportunity - 6 days per week / 10 am to 7pm

3. Business Development Executive:

Looking for candidates who are smart in market research and have strong communication and negotiation skills to onboard new brands on our platform. The candidate should have had prior sales or biz dev experience preferably in the eCommerce industry.  

Your roles & responsibilities will include (but not limited) the following:

• Be the face of our company to all our brands/sellers
• Prospect leads, reach out to, and onboard new and relevant brands onto our platform
• Negotiate margins and convert vendors who have signed up into approved sellers and assist their onboarding
• Upsell to our existing sellers and get them to list more products and participate in our promotion plans to showcase their brand
• Liason with our seller support and customer support executives to ensure we work efficiently as a team constantly striving to improve process efficiencies
• Research competitors and other D2C brands to ensure our sellers are offering the best prices on our platform
• Complete any other tasks/projects assigned by management

Remember to send your resumes to jo[email protected] and mention the position you are applying for!